Effective Date: 01-05-2025

Last Updated: 23-09-2026

Welcome to The Highlighter (the "Site"). This website is operated by The Highlighter, a beauty and skincare brand based in India, located at:

The Highlighter

B/144, Survey Park, Santoshpur, Kolkata, West Bengal 700075, India

Phone: +91 8777383309

Email: info@thehighlighter.com

By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use this website.

1. Use of the Website

You must be at least 18 years old or have parental consent to use this site.

You agree to use the site for lawful purposes only and not engage in any activity that may harm the website, its users, or The Highlighter's brand reputation.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Products and Services

The Highlighter sells skincare and beauty products, including but not limited to moisturizers, serums, cleansers, sunscreens, face masks, and other skincare essentials.

All products are sold subject to availability.

Product descriptions, images, ingredient lists, and packaging are for informational purposes and may vary slightly from the actual product. We make every effort to display colors, textures, and details accurately, but we cannot guarantee your screen will display them correctly.

Cosmetic Product Disclaimer: Our products are cosmetic skincare items intended for external use only. They are not drugs or medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary depending on skin type, lifestyle, and consistency of use. We recommend performing a patch test before full application, especially if you have sensitive skin, allergies, or existing skin conditions.

If you are pregnant, nursing, or under dermatological treatment, please consult a qualified dermatologist before using any product.

3. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change pricing, run promotions, or discontinue products without prior notice.

Payment methods accepted will be displayed at checkout. All transactions are secured and processed via trusted third-party payment gateways. We do not store your card details on our servers.

4. Shipping and Delivery

We ship across India. International shipping availability will be indicated during checkout (if applicable).

Shipping times and fees are detailed on our Shipping Policy page. Delivery timelines are estimates and may vary based on location, courier partner, and external factors.

The Highlighter is not responsible for delays caused by couriers, customs, or unforeseen events.

5. Returns and Refunds

Please refer to our Return & Refund Policy for information on how to return a product, refund eligibility, and timelines.

Hygiene & Safety: For health and hygiene reasons, we do not accept returns on opened, used, or tampered products. Returns or replacements are allowed only on defective, damaged, or incorrect items received. Please inspect your order upon delivery and report issues within 48 hours with unboxing photos or videos.

Refunds, where applicable, will be processed to the original payment method within the timelines mentioned in our Return & Refund Policy.

6. Intellectual Property

All content on this website, including but not limited to text, images, product photos, logos, graphics, brand names, and product descriptions, is the property of The Highlighter and protected under intellectual property laws.

You may not reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.

7. Limitation of Liability

The Highlighter shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

All products are offered as-is. While we formulate our products with care and safety, skin reactions are highly individual. We strongly recommend patch testing and discontinuing use if irritation occurs.

No Guarantee of Results: We do not warrant any specific outcome, including but not limited to skin brightening, hydration, anti-aging, or acne reduction. Allergic reactions, irritation, or adverse effects arising from individual sensitivities, misuse, or failure to follow usage instructions are the sole responsibility of the customer.

8. No Medical or Dermatological Advice

The content on this site—including product descriptions, blog posts, FAQs, and communications—is for informational and cosmetic purposes only. It is not a substitute for professional medical or dermatological advice.

Always consult a qualified dermatologist or healthcare provider for concerns related to skin conditions, allergies, or medical treatments.

9. Indemnification

You agree to indemnify and hold harmless The Highlighter, its founders, employees, and affiliates from any claims, losses, liabilities, or expenses arising out of your misuse of the website, breach of these Terms, or violation of any applicable law.

10. Third-Party & Data Use

Our website may contain links to third-party websites, payment gateways, or social media platforms. We are not responsible for the content, privacy practices, or data usage of these external sites.

We are not responsible for third-party content or data usage.

User data will not be used to train AI models without explicit consent.

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

Dispute Resolution: Any dispute not resolved amicably will be referred to arbitration under the Arbitration and Conciliation Act, 1996. The venue shall be Kolkata; the arbitration award shall be final and binding.

12. Time Limit to File Claims

Any legal claim against The Highlighter must be filed within one year of the event giving rise to the claim; otherwise, the claim is permanently waived.

13. Force Majeure

We are not liable for delays or failure to perform due to acts of God, strikes, natural disasters, pandemics, supply chain disruptions, or other forces beyond our reasonable control.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date. Continued use of the website after changes constitutes your acceptance of the updated Terms.

15. Contact Information

For questions about these Terms or any other inquiries, please contact:

The Highlighter

B/144, Survey Park, Santoshpur, Kolkata, West Bengal 700075

Phone: +91 8777383309

Email: info@thehighlighter.com